April 8

Cisco Saas Agreement

8.1. Performance. Cisco guarantees that (a) for a period of 90 days from the date of delivery or more, as indicated in the documentation, or on www.cisco.com/go/warranty the software is essentially consistent with the documentation; and (b) during the period of use, it provides cloud services with economically appropriate skills and care, in accordance with documentation and product conditions. “Product-specific conditions” are additional product-related conditions that apply to the Cisco technology you purchase, as stated on www.cisco.com/go/softwareterms. 3.6. Open source software. Open source software that is not owned by Cisco is subject to separate licensing conditions, as defined in www.cisco.com/go/opensource. Current open source software licenses do not significantly affect or affect your ability to exercise usage rights in current Cisco technology. 12.14. Full agreement. This ECJ is the comprehensive agreement between the parties regarding the purpose of this EEA and replaces any prior or concurrent communications, agreements or agreements (written or oral).

You agree to be bound to the terms of these CLE by (a) your download, installation or use of Cisco technology; or (b) your explicit consent to this ECJ. 12.5. Cisco Partnership Operations. If you purchase Cisco Technology from a Cisco partner, the terms and conditions of this CLU apply to your use of this Cisco technology and prevail over the inconsistent provisions of your agreement with partner Cisco. 2.4. Additional software upgrades or copies. You can only use additional updates or copies of the software beyond your license if you (a) have acquired these rights under a support contract covering the corresponding software; or (b) You have acquired the right to use additional updates or copies separately. 8.3. Qualifications. Sections 8.1 and 8.2 do not apply if Cisco technology or the device on which it is authorized has been modified: (a) modified, with the exception of Cisco or its authorized representative; (b) were exposed to unusual physical conditions, accidents or negligence, or installation or use inconsistent with these CLUE or Cisco instructions; c) purchased free of charge, beta or on the basis of evaluation; (d) is not a Cisco branded product or service; or (e) was not provided by an authorized source. Following your immediate written notification to the authorized source during the warranty period for violation of this section 8 by Cisco Your only and exclusive remedy (unless otherwise available) is, Cisco`s choice of either repairing or replacing existing Cisco technology, or (ii) a refund of royalties, which are paid or payable for non-compliant software, or (b) fees paid for the period during which the cloud service was not met, except for amounts paid under a service/destination level contract.

Easy to buy: Customers receive a single contract, duration and work area for the management of licensing fees. If Cisco provides a refund of the royalties paid for the software, you must return or destroy all copies of the corresponding software. To the extent that current legislation permits, Cisco expressly opposes all safeguards and conditions of any kind, whether explicit or implied, including, but not exclusively, any guarantee, condition or other tacit clause for the cash, the ability to terminate or not counterfeit, or whether Cisco technology is safe, continuous or flawless. If you are a consumer, you may have legal rights in your country of residence that prohibit you from having the restrictions in this section apply to you and, to the extent that this is prohibited, they do not apply. “User” means people (including contractors or employees) who, as part of your right, can access and use Cisco technology on your behalf.

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